Frequently Asked Questions
Find answers to common questions about Napa Thai Massage, from our services and techniques to booking details, to help you enjoy a seamless spa experience.
Please be aware that we offer professional Traditional Thai Massage therapies only. To protect our staff, and to avoid embarrassment or offence, any inappropriate behaviour, including sexually suggestive comments or advances, will result in the immediate termination of the session without a refund. Law enforcement may also be notified.
Should I consult my practitioner about any medical conditions, medications, or allergies?
Absolutely yes ! Certain massage techniques may not be suitable for clients with injuries or specific health concerns and some products could potentially cause irritation to those with allergies. Discussing these in advance ensures a safe and comfortable experience.
What is a Thai Foot massage?
A soothing foot massage is the art of applying pressure to various points on the foot to affect function throughout the body. Point pressure is used to increase circulation to the lower legs are feet while relaxing the entire body.
How often can I get Thai massage?
The effects of a Thai massage session last about 3 days. It is perfectly safe to get Thai massage as often as once or twice a week.
How long are the eGift Cards valid for ?
Napa Thai Massage eGift Cards are valid for 6 Months
What do I wear for Traditional Thai massage?
Any loose comfortable or stretch clothing works well. You will have the option to wear the clothing we provide during your session.
What is the dress code, when receiving Thai Oil Massage?
You are encouraged to leave your underwear on. If you are concerned about getting oil on your underwear we can provide a disposable pair. In any case, any body part not being massaged will be covered at all times with a towel. We DO NOT provide undraped services.
Should I eat a meal before my appointment?
I would like always advise you to avoid eating a heavy meal or consuming alcohol just before your appointment.
Can I add money of my eGift Card is not enough for my selected booking ?
Absolutely, you can use your regular payment type to add to you your eGift Card at checkout.
What should I expect at my Traditional Thai Body massage?
In a Traditional Thai Body Massage, expect a full-body experience focused on acupressure, stretching, and rhythmic compression. These techniques help release tension, improve flexibility, and restore natural energy flow.
I’m pregnant, can I book an appointment ?
Absolutely! We are certified in prenatal massage. Massage during pregnancy has many benefits, but for your and your baby’s safety we strongly recommend that you speak to your doctor before booking.
Do you offer gift vouchers?
Napa Thai Massage offers eGift Cards, they are available in denominations of £25, £50, £100, £150 and £200. See our terms and conditions for more info.
How can I reschedule or cancel my appointment? Do I get charged?
We ask that you notify us by email or by our dedicated chat service at least 48 hours in advance if you need to change or cancel your service. You will be charged the full amount if you fail to give at least 48 hours notice of cancellation.